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Ignis Enigma 3D INC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including through our website, Facebook page, TikTok, and online ordering forms.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, and shipping address when you place an order, contact us, or interact with us through social media or our website.
Payment Information: when you make a purchase, payment details are securely processed through our payment partners. We do not store full payment information on our servers.
Social Media Data: interactions, messages, or comments made through our Facebook or TikTok accounts.
Technical Information: such as your IP address or browser type, which may be automatically collected for website functionality and security.

2. How We Use Your Information

We use your information to:

Process and fulfill your 3D printing orders
Communicate with you about orders, products, or inquiries
Improve our services and website performance
Maintain security and prevent fraud

3. Data Sharing and Disclosure

Ignis Enigma 3D INC does not sell, rent, or share your personal information with any third parties for marketing or profit.
We may only disclose limited data when required by law or when necessary to complete a transaction (e.g., to a shipping carrier).

4. Cookies and Tracking

Cookies are small text files stored on your device to improve website functionality and user experience.
Our website may use basic cookies to:

Keep your shopping cart or form data active
Remember your preferences
Collect anonymous analytics about site usage

You can disable cookies in your browser settings at any time, though some website features may not function properly.

5. Data Security

We use reasonable physical, digital, and administrative safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access or correct your personal information
Request deletion of your data (subject to legal or transactional obligations)
Opt out of receiving promotional communications

To exercise these rights, contact us at bo_wood@ie3dprinting.net.

7. Children’s Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Ignis Enigma 3D INC
Shawano, WI 54166
bo_wood@ie3dprinting.net